Customer Testimonials



September 16, 2017
Runrmom423
Matt was focused on making sure we had everything WE needed. He genuinely cares about his clients and goes above and beyond to make sure they are happy! And it helps he is an expert in Jeep products! 😉 Jack in finance was great and kept us laughing to whole time we were signing paperwork, but paying attention to the details at the same time. These guys are awesome and a pleasure to deal with... if you need a car, SUV, or truck... go to Lawless and ask for Matt!!!




September 16, 2017
Jtothemfp
Had a Great experience buying a car from this dealership. Matt Saia our salesman was very helpful and informative I would refer him to anyone thank you Matt



September 15, 2017
ctowski
So far very pleased with Lawless Chrysler Dodge Jeep Ram. Rob Martin in sales was a breath of fresh air and Steve Pedro in service has also been great.



September 13, 2017
acastraberti
Rob was very easy to deal with and made the process as easy as possible. I went in knowing what I wanted and Rob and Calvin were able to make it happen for me.


September 13, 2017
Dom DelloRusso
They saved my car from Grava, and have a customer for life!


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September 07, 2017
Goodauntie
Had a great experience leasing my 2017 Jeep Renegade from Lawless. My sales person Robert was fantastic. Made the whole process super easy. Would recommend this dealership to anyone looking for a new vehicle.....



August 31, 2017
Welcome1
I walked into the dealership with a number and an idea in my mind for what I wanted to buy. The saleman Matt Saia approached me quickly and politely asked me to join him at his desk. This gentleman knew all about these vehicles inside and out. He was able to put me into a NEW Ram that day within an hour. I was not looking forward to purchasing a new vehicle but he made it easy and fun! I suggest anyone in the area to go see Lawless and their extensive inventory and make sure you ask for Matthew




August 31, 2017
Jeep4Life22
This is my 3rd lease from Lawless and I truly believe I get the best deal here. My husband leases the same car as me from another dealership and pays almost $100 more a month. This time around I got Sean Sullivan for the sale and he was so genuine and "not pushy" at all so it was a real pleasure. He also helped me put a n w car seat in my new car which was an added bonus! I love coming here!



August 31, 2017
Manoj
Ended up here when after herb chambers was being rediculous and we walked. Pulled into the lot and a guy named Matt Saia met us in the parking lot, extremely friendly. Worked with us on the trade in value and fast tracked the paperwork. We signed the paperwork around 6pm monday, had it ready for pick up 9am Tuesday. Finance department was also great got a low rate and didn't argue when we said we weren't interested in the add-ons. Highly recommend if you want a preowned vehicle.



August 29, 2017
Hfoley01
Rob was a very informative and outgoing car salesman. He really sold the car to me! Rob made this experience enjoyable and his customer service was excellent.



August 28, 2017
Seamus
I went to Lawless Jeep to Lease a new 2017 Cherokee and had a positive experience. I set up a meeting in advance and met with Sales associate Rob Martin. The Vehicle an options I was interested in was available at Lawless.Rob was clear with the various Lawless lease terms and the specifics of the new Cherokee. He was straightforward in a cordial manner in a very relaxed setting which resulted in an overall pleased customer.



August 26, 2017
LDespres
From the moment we pulled into Lawless, we were treated like royalty! Jared Ruiz and everyone at the dealership were awesome!! This was our first time dealing with Lawless but I imagine it won't be our last!! Very happy with our experience!! Gerry and Linda Despres


August 24, 2017
Dorothy Larffarello
Had a great experience at Lawless and the Finance Sales Manager Stephen Chiavelli was excellent and extremely helpful


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August 24, 2017
Matthew Larffarello
I just purchased a new vehicle from lawless and they are the best dealership around! Great prices and great services. I recommend this being your first stop on your car search!


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August 24, 2017
Mike
Had a great experience leasing a new grand Cherokee from Sean Sullivan. He was patient as we tried many models and finally settled on the grand Cherokee. Then was very patient as we went through the same process picking g the exact vehicle and financing package.




August 21, 2017
Mryan
After a bad experience at another dealership we came to Lawless and got Rob as our Salesperson. He was personable, knowledgeable, down to earth and funny. He made a stressful experience extremely easy. Rob was one of the main reasons we purchased the car at Lawless. If you are looking to purchase a car we highly recommend Rob Martin.



August 20, 2017
Rene Brimage
The friendly environment


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August 19, 2017
Ajmac2017
Our sales rep., Rob, was helpful and knowledgeable. We didn't feel pressured at all and Rob's humor and good-natured personality made the whole process smooth! Highly recommend!




August 19, 2017
Rfallon
When I went to lawless I went with intentions to get a Jeep Wrangler. Jared was helping me out with everything from the beginning. Unfortunately things did not work out with that wrangler and I had to find another vehicle. They made the experience very easy by helping me find a car that was going to save me more money and was more in my price range. I test drove a couple of vehicles but when I drove the Altima I loved it. Jared made the process of buying the car very easy and stress free. I woul




August 14, 2017
VIT617
I literally went to 6 dealerships until I walked into lawless I was greeted by a fella named Matt! He knew exactly what I was looking for his customer service is top notch! He even delivered the vehicle due to my busy schedule and life. I refer all my friends and family to lawless they will never let you down especially if Matt is selling you the vehicle.




August 12, 2017
New car
Salesperson Matt Saia was excellent. Matt knows his stuff. The car was for my daughter and he took his time going over the car with her during pickup.



August 12, 2017
McSavage
I wanted a brand new four door Jeep Wrangler so I priced out what I wanted and began my search. I went to multiple dealerships but wasn't satisfied until I made it to Lawless in Woburn and met Matt Saia. Never have I been so accommodated in my life. He didn't just want me to buy a vehicle from him and the dealership, he wanted me to leave there happy with my purchase knowing I got the best price possible. I now send everyone I know that is interested in buying a jeep and I've had man



August 11, 2017
nicholas L Cappello
This was the first time i bought a car from a dealership. I was very impressed with how quick everything went. Price was reasonable. Was happy to get so much help with the search for financing. Looking forward to purchasing my next vehicle from this location. A+ for Matt Saia, he really came through big with making this purchase a breeze. My Girlfriend and I were extraordinarily happy leaving that day. We definitely made the right choice by going to Matt. He will be the first person i call and r




August 11, 2017
cd307
My Orange Renegade is my favorite car I've ever owned. I saw Matt Saia and he worked dilegently to get me my orange color I wanted. Other dealers told me "that isn't possible they didn't make many of them" and wanted me to settle for another color. But not Matt, Matt worked hard and got me EXACTLY what I wanted. THANK YOU MATT




August 11, 2017
Mmr145
I have bought two cars from Matt and am looking at another Jeep! Matt always does his best and even goes above and beyond when needed! Thx Matt!!



August 11, 2017
Charlie bigelow
Go see Matt saia for any new or used car or truck!!! he will run around and do everything u would ever ask for and make your car buying expierence perfect. Go see Matt and buy from lawless!!!




August 11, 2017
Hempbrick
Lawless jeep in four corners Woburn mass has to be the best place to purchase any type of vehicle your looking for. I've purchased my last two vehicle from there. First was a pre-owned Jeep Wrangler which I received a great deal on. Purchased a couple warrenties that kept my jeep in great shape "must do". My second purchase was a brand new Jeep Grand Cherokee which has been nothing but pure joy for me. Since my wrangler was kept so well my trade in value was far more than I ever ex



August 11, 2017
Jzg
If u are looking for a new vehicle go see Matt Saia at lawless. Don't just go to lawless and deal with any sales guy when u have Matt! He will go above what anyone will ever do for you. I have purchased and reffered serveral people and they are never disappointed Matt is the most knowledgeable jeep salesman I have ever met ! He literally will have an answere for any question u might ask and make any situation work.. go see matt go see Matt go see ! Any company with an employee like him is




August 11, 2017
BeepBeepMoveOver
This dealer is my onestop shop for all things American! From a robust selection of new and used Hellcats to an amazing selection of wranglers I wouldn't shop anywhere else. Ask for Matt, you will not be disapotioned.




August 11, 2017
nobles929
I bought a 2017 Jeep Grand Cherokee Overland off of Matt Saia of Lawless Jeep. It was the best experience I've ever had buying a vehicle from a dealer. He went out of his way to get my the deal I wanted and also offered to deliver the car to my house. I live 30 miles away from the dealer and he was STILL offering to bring it to me! Because my experience was so great I also referred my parents to him as well. They had specific ext. color and interior colors needed and he was able to get




August 11, 2017
St4444
I was in the market for a new truck, and literally considered every option. I spent time at each dealership, both test-driving and comparing models/trims. After a few weeks, I had it narrowed down to the Ford F150 and the Ram 1500. With similar specs, it came down to the price and the engine. Still on the fence, my salesman (Matt) said one Saturday "give me your address". 20 minutes later, he was in my driveway, with a 5.7L Hemi roaring and ready for me to drive. 5 minutes la



August 10, 2017
Kelly B.
The experience was so easy from start to finish. I had several people between co workers and friends recommend this dealership and also our salesman Rob. He was the one who honestly made the process headache free. I felt he was so up front and honest and I truly do believe him and the team at this location got me the best price for m


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August 10, 2017
Dylan
I scheduled to come look at a Challenger at 4pm, but since I was in the area I figured I would pop in to start the process early. I was in at 1:30, and I was helped immediately. Before I knew it, I was signing papers with the exact down payment and monthly payments I expected. All of the sales staff were awesome. Very wwlcoming peopl


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August 09, 2017
Kbossie1994
I had several people recommend this dealership to me (after shopping around a lot I should have just started here in first.) I had over 8 people recommend Rob to me as a salesperson. He was beyond wonderful. He was straight forward with everything. I never felt hassled or pressured. The process was so easy compared to other places and I truly could tell him and the team at Lawless tried to get me the best possible deal. they didn't hide any costs and broke it down perfectly to understand.




August 08, 2017
ImbetterThanJeremy
I bought my new Jeep at Lawless and delt with Matt Saia, All I can say about it is that it was simply the best experience that my wife or I have ever had buying a vehicle. From the moment we walked in they treated us like we were at the ritz. From beginning to end they worked with us and there was no pressure. Matt was extremely knowledgeable and able to get us the exact Jeep that we always wanted at the best price! I really can't say enough great thing about my experience at lawless and ab




August 08, 2017
George and Linda
Michael Colby was absolutely fantastic! His knowledge, courtesy and patience was great! I would not only recommend Lawless, but also Michael for the sales person! The only reason I am giving Michael, a 10, is because the scale doesn't go above the 10. He is an asset to Lawless, Inc., and I hope by giving my opinion it helps his future with Lawless, Inc. This Jeep that was just purchased when I drove it out of the lot, I felt like not only did I buy a Jeep, but met a great person! Good




August 08, 2017
hickmanp
We began our car buying experience on Memorial Day where we met Matt Saia directing the traffic in the lot. He was helpful and in spite of the large number of potential customers took the time to give us a run through of the jeep we were looking for. After visiting five other dealers we came back to buy our Jeep Grand Cherokee Limited from Matt. Lawless is FLAWLESS!


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August 05, 2017
Linda Santos
Michael Colby was fantastic!! Lawless, Inc., is lucky to have such a fine young outstanding Salesperson. He was courteous, patient and informative. If I could rate Michael higher then a 10, I would. Lawless, Inc., if you are reading this, I know Michael will move up the Corporate ladder, because he is an asset to you. I have be


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August 03, 2017
aschlieff83
I loved my experience at Lawless! I had no idea what I was looking for but when this car peaked my interest Jared really explained everything about it and led me to make a super informed descision. Even though I picked up my car on the last day of the month (big paperwork day) I still got the registration printed in a timely manner. My family has always shopped here and now I know why!



August 02, 2017
Bellathellama
My sales person was very knowledgeable, listened and understood my needs and put me in the right truck. It was a very pleasant and positive experience.



July 31, 2017
Tom Mac
Tom Haddad was a pleasure to deal with...no typical salesman pitch...great guy...finance went smooth as well--Steve Chivelli was knowledgeable and expedited my transaction without hassle...would recommend to anyone.


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July 26, 2017
joseph95
Clayton was very professional and no nonsense. He was very easy to do business with and completely understood my requirements and concerns. Great job and thank you.


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July 26, 2017
Carl
Salesman knows his job and was not pressuring us. service depart very knowledgeable, and clean waiting room. dealer ship easy to get to.


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July 26, 2017
Stephen
The employees are very friendly and take time to explain the services needed to you. You can wait in their warm and inviting waiting area.


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July 25, 2017
Lisa Bottega
Best customer service - Tom Haddad is the Man!! Thanks for all your continued hospitality!


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July 25, 2017
Challenger17
Working with Jared made car buying/leasing an easy and educating experience. His constant communication, high level of education on the vehicle(s), and how well he explains and articulates everything, makes the process incredibly simple. In addition, his character, enthusiasm, patience, and deep understanding, all correlate to how he'll never have any customer walk out with wasted time, or to have buyers remorse. Jared makes it so clear and concise, that an individual who's never even se


July 23, 2017
Margaret McMahon
I usually dread the car buying experience, but had a very pleasant experience buying my Jeep Grand Cherokee at Lawless. They went out of their way to find the vehicle I wanted and then matched the cost that I had seen in another dealer's ad. I bring my Jeep to Lawless for service. The guys at the desk are pleasant and professional


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July 23, 2017
Kenneth
Every expectation that I had was either met or exceeded. My daughter had just recently bought a new Jeep from you and she highly recommended you. Jared Ruiz was fantastic to deal with he was profession & courteous in every way. The same goes for Jack in the Finance Dept. Each and every step in the purchase & finance process was expla


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July 23, 2017
Peter
the customer service is always outstanding at lawless. Kyle at the service department was very helpful and called me multiple times to keep me updated on my car. One of the best experiences I've had at a car dealership. Thanks guys!


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July 20, 2017
KenUSN
After the A/C went in my Honda CR-V I decided it was time to treat myself to a new car. My daughter had recently purchased a new Jeep from Lawless and was extremely satisfied with the deal and personal attention she received there. I went online and found a Jeep I liked. A 2017 Cherokee Latitude. I went to the dealship around 9:30 AM and sought out Jared Ruiz as he was the salesman that helped my daughter. From the moment I arrived to the time the sale was finalized, I was treated with the utmos


July 19, 2017
Jac1133
Matt Saia was great, knowledgeable, helpful, and hoes above and beyond for his clients. This is the 5th car I've bought from Lawless and the 2nd from Matt.


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July 19, 2017
Natalie
The customer service representative was very kind and understanding of my time constraint. He assured me that my oil change would be done quickly and my vehicle was ready sooner than expected.


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July 19, 2017
Philippe
Matt Saia is the best car salesman I have ever dealt with. We originally got 1 grand cherokee from Matt for my wife back in May, and we came back and got another one this July.


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July 19, 2017
Kimberly
It was so quick and easy ! Tom Hadad took me through every step which made the process stress free.


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July 18, 2017
Steven
Professional and friendly. Fixed my problem in a timely manner. Would definitely bring my truck back for service again at this dealership.


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July 15, 2017
Lawrence
Rob was excellent!!! Very patient and extremely helpful. No pressure what so ever. Totally knowledgeable. Looking forward to doing business with him again.


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July 12, 2017
Frances
I always dread car shopping. Getting a new vehicle is fun but the process takes forever. This time was different. Everything went so smooth & fast. Everyone was great!


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July 11, 2017
Fran Manning
I always dread car shopping. Getting a new vehicle is fun but the process takes forever. This time was different. Everything went so smooth & fast. Everyone was great!


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July 10, 2017
Andrea
It's always a straightforward experience, I don't have to waste a whole day going back & forth or going to anothet dealership looking for a better deal. They give you a great offer up front.


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July 01, 2017
cbarbas
Tom Haddad was extremely helpful! He answered all of my questions and helped me find the car I really wanted within my price range. As well, the other people who helped during my purchase were so pleasant and kind. It was truly an enjoyable experience!!


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June 30, 2017
James
pleasant staff, quality work and timely completion and I would recommend this group to all. everything was done well and on time


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June 28, 2017
William
Clayton Marin was terrific. Made me feel real good about my purchase and took the time to explain all of the features included. Freddy was very helpful as well. He worked hard to find me the right jeep.


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June 27, 2017
JohnStepaniak
Rob was an awesome salesperson. He was not pushy and he made me feel comfortable talking to him and expressing myself freely. Rob was specific with the sale, what was included and offered other finance options that benefited me. Rob went out of his way to ensure everything was done correctly and ...


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June 23, 2017
William
Steve Pedro in service is always the best!! I've had the pleasure of having him help me several times and he is truly an asset to your dealership!! Nicest, friendliest and most professional ever!!!


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June 21, 2017
Kayla
The car was waiting for me to test drive and Matt S was so helpful about the actual details of the car and pricing tips and very honest. He got us coffee while we waited and also helped set up insurance which he didn't need to do. It was the best first car experience I could have hoped for.


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June 20, 2017
Kayla Belanger
The car was waiting for me to test drive and Matt S was so helpful about the actual details of the car and pricing tips and very honest. He got us coffee while we waited and also helped set up insurance which he didn't need to do. It was the best first car experience I could have hoped for.


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June 18, 2017
Michael
I was in and out pretty quick for my oil change. The service advisor took the time to go over the inspection checklist at the end as well.


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June 15, 2017
Matt Pendleton
Most efficient service department I've ever visited. I've not pick my vehicle up yet


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June 14, 2017
Paula
Sham was very attentive to me and patient with all my questions. He took the time to listen and act on my inquires and provide an informed answer that satisfied me.


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June 13, 2017
GCherokee2011
Great customer service I haven't seen in a long time . The moment you step on the show room immediately some one will present themselves to service you . No staff will by pass you without asking if they can assist you or asking if some one is helping you . Honestly speaking I walked in the dealershi...


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June 13, 2017
Mike C.
Matt Saia was amazing to deal with, and helped me to find the Jeep of my dreams! He was a huge help figuring out what exactly I was looking for in terms of a car, and made the whole process as easy as possible.


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June 13, 2017
William
We had a very knowledgeable salesman. He was very friendly and extremely patient but never pushy. He never used high pressure tactics.


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June 13, 2017
Michael
Matt Saia was a huge help! I got the jeep of my dreams, and Matt did a great job with everything! Good facilities and great selection.


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June 13, 2017
Mary
Personalized customer service and the technical expertise of Paul McDermott. Jeep should be commended for employing this gentleman - he knows his business and has an experienced reassuring mannerism when dealing with customers


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June 12, 2017
Linda
Greeted on arrival and helped right away. Nice waiting area. Polite and professional service people. Service was taken care of in a timely manner and details of service listed on invoice.


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June 12, 2017
Catherine
The Service Personnel was friendly and courteous. The waiting area was comfortable and had a nice wi-fi cafe which allowed my to work while I waited for my vehicle.


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June 09, 2017
Mel Boulos
Kyle was very informative, helpful and professional. I am very happy with overall experience. Great Job !!!


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June 09, 2017
Mel
Kyle was very informative, helpful and professional. I am very pleased with the overall experience and service. Great Job !!!


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June 06, 2017
Daria
John Murphy was great. He helped out every step of the way without being pushy. I plan on buying a car for my daughter from him next month!!


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June 05, 2017
JaymeAnn1228
Me and my mom went to several other dealerships before Lawless and it was a terrible experience. I was shopping for my first car and it should have been exciting. The second we walked into lawless I felt a million times better. You can tell that everyone there enjoyed being there and wanted to help ...


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June 05, 2017
jg4345_king
john murphy was top notch....with the help he gave my fiance after she purchased a used vehicle for her son.....i was interested in a RAM 1500 ....their was one particular model i wanted and he made it happen...perfect results...perfect relationship for the future.


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June 05, 2017
Allie Graskemper
Such a pleasant, easy, and fun first lease experience! Fred was fantastic, stuck to my price point, and didn't waste any time. I will be back!


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June 04, 2017
David
Matt was awesome. He listens to our list of wants and needs and delivered the exact perfect fit vehicle. This was the most expensive vechile we have ever purchased and Matt was so patient with us. He answered every question and didn't pressure us to make a decision right away.


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June 01, 2017
Chrissy6982
Everything was ready to go when we arrived, everything went quickly, and the salesman and finance department were not pushy.


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May 30, 2017
Jeff Wieczorek
Bought a '15 grand Cherokee here and recently had some trouble with it. I brought it in right away, and Frank (who I will bring my cars to as long as I live) immediately got me in and got me a rental. Frank truly seemed to care that I had a safe car to drive while mine was being fixed. Thank you so much.


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May 26, 2017
Chris123789
Clayton was very helpful, clear, and made the entire process easy. I was thoroughly impressed and I will recommend lawless to my friends and family


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May 25, 2017
Anthony
Easy buying process. Jared is great. I have bought cars here before and continue to be happy with my buying experience.


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May 23, 2017
Paula Gageiro
Just bought a 2017 Jeep Grand Cherokee and I am in love! Sean was super helpful. Definitely recommend


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May 23, 2017
Daniel
John Murphy was a pleasure to work with. He took the anxiety out of the whole process and allowed me to get right to trying to get a vehicle. I would trust him to sell a car to my grandmother. Much thanks to him.


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May 22, 2017
Marlene Taylor Briere
Just bought a Jeep Grand Cherokee, I'm in Vermont, very pleased with salesman Matt, I even messaged him at 5:30 am this morning, lol, right back to me! Sorry Matt so early. Great runners, right on time for delivery, took me to DMV, all went smooth. But, got to train the interior detailing guys. Was okay, but I'm very obsessive with m


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May 20, 2017
Marie
Sales was nice and easy to work with. Was able to trade in my old car and get a new lease quickly for the price i wanted.


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May 17, 2017
JessicaS1982
From sales, to finance, and the runner who brought my car to NH and everything in between. Lawless was a great place to do business!


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May 16, 2017
Jean Cambra
Very professional service.


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May 15, 2017
Ryan
Brought the Jeep in for brake failure and other recall related issues. There were no questions asked, no lobbying to attribute the brake failure to something else other than the recall. Very strait forward and easy experience. Fast turn around as well.


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May 15, 2017
Brigid
Oil Change & Rotate Tires on 2015 Jeep Gr. Cherokee, Everything was done & the Service was Very Good, & done in a Timely manner


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